Sugercandy offers a hassle-free 7-day return and exchange policy. Please note that return policies may vary based on products and promotions. Here are the key details of our return and exchange policy:
1.Store Credit for Refunds:
- Prepaid Orders: Refunds for prepaid orders will be issued directly as store credit.
- COD Orders: Refunds for cash-on-delivery (COD) orders will be provided in the form of a coupon code for store credit.
2.Report Issues Promptly: If you receive a defective, wrong, or damaged product, please contact our customer support team within 24 hours of delivery to report the issue.
3.Ineligible Orders for Refund or Exchange:
- For more detailed information on our return and exchange policies, please click here.