Once your order is shipped, it should arrive in approximately 3-5 business days.

We apologise for any inconvenience caused. Please fill out the return exchange form at the following link: https://sugercandy.com/apps/return_prime

Once the order is picked up, you will receive a coupon code within 72 hours. Use this code to place an exchange order with us following the same procedure mentioned above.

If you receive a wrong delivery or need to make a return or exchange, please contact our customer support team as soon as possible. You can reach us via:

• Email: hello@sugercandy.com
• Phone: +91 9979379910
  

Provide us with your order details and a description of the issue. Our team will guide you through the return or exchange process and offer a reverse pick-up service if available in your area.

We offer store credit for all returns and exchanges. When your return is approved, you will receive store credit equivalent to the order value. This store credit can be used for future purchases on our website.

We accept payments through UPI, Netbanking, Credit cards,Debit cards and Cash on Delivery.

Once the order is dispatched, it cannot be canceled. However, you can contact us via email (hello@sugercandy.com) or Call us (+91 9979379910) to request a cancellation before dispatch.

Yes, there is a charge of ₹89 for Cash on Delivery.

You will get an email containing the tracking number and a notification from the Bluedart team.

Or you may track it here -Click here

To use your store credit, simply enter it in the 'Discount Code' field during checkout. If you encounter any issues redeeming your store credit, please contact our customer care at +91 9979377910