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Sugercandy offers a hassle-free 7-day return and exchange policy. Please note that return policies may vary based on products and promotions. Here are the key details of our return and exchange policy:

1.Store Credit for Refunds:

Prepaid Orders: Refunds for prepaid orders will be issued directly as store credit.
COD Orders: Refunds for cash-on-delivery (COD) orders will be provided in the form of a coupon code for store credit.

2.Report Issues Promptly: If you receive a defective, wrong, or damaged product, please contact our customer support team within 24 hours of delivery to report the issue.

3.Ineligible Orders for Refund or Exchange:

For more detailed information on our return and exchange policies, please click here.

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FAQ

1. What should I do if I receive a wrong delivery or need to make a return or exchange?

We apologise for any inconvenience caused. Please fill out the return exchange form at the following link: https://sugercandy.com/apps/return_prime

Once the order is picked up, you will receive a coupon code within 72 hours. Use this code to place an exchange order with us following the same procedure mentioned above.

If you receive a wrong delivery or need to make a return or exchange, please contact our customer support team as soon as possible. You can reach us via:

Email: hello@sugercandy.com
Phone: +91 9979379910

Provide us with your order details and a description of the issue. Our team will guide you through the return or exchange process and offer a reverse pick-up service if available in your area.

2. What is our refund policy?

We offer store credit for all returns and exchanges. When your return is approved, you will receive store credit equivalent to the order value. This store credit can be used for future purchases on our website.

3. Can I edit my delivery address or cancel my order?

Edit Delivery Address: You can edit your delivery address before the order is dispatched. Contact our customer support team for assistance.
Cancel Order: Cancellations are possible until the order has been dispatched from our warehouse. Contact our support team as soon as possible for cancellation.

Let customers speak for us

from 397 reviews

Megha

It's cute top of cotton fabric. I am loving it already 🫶

Green Two Tone Cardigan Top

06/02/2024

Rinku Gowani

Superb quality

M happy with product,it's very nice.m lookg forward to buy more products from sugar candy.

Pink Sassy Jacket Crop Top

05/16/2024

Urja Bhalakia

Amazing

Denim Chic Corset

05/11/2024

J.L.

It was so good product and fit well too I love it 🥰

Barbie Co-ord Set

04/06/2024

S.P.

I really liked the colour also it looks beautiful when I wear it

Barbie Co-ord Set

04/04/2024

H.T.

Superb quality and looks

Don't Say Loose Tee

03/31/2024

S.T.

The quality is amazingg!!!
Love the colour contrast
And the product i have seen in the picture it looks more beautiful in real

Cherry Corset

03/24/2024

N.

The stuff of your clothes is just wow

Internet Princess Corset

03/21/2024

A.D.

The item was delivered timely and the fitting was perfect. I'm happy with the purchase

Cow Pattern Cami Top

03/12/2024

A.S.

Thank you so much....I had to exchange twice for the sizing issue but the team was really prompt and helpful...love the sweater..will shop for more soon.🌸💟

Purple Picnic Crochet Cardigan

03/10/2024

C.

The brunch date corset top exceeded my expectations! The material is high-quality and comfortable,providing a perfect fit. The design is not only stylish but also enhances the overall look. The attention to detail in every feature,from the stitching to the closures,is impressive.It's a fantastic addition to my wardrobe,and I highly recommend it to others

Brunch date corset

03/02/2024

AMISH MARU

Good product

Good, cute one, with really cool and excellent stitch work. My mother really loved it

Pink Cream Rose Cardigan

02/19/2024

H.S.

It's very beautiful

SUGERCANDY

02/04/2024

Varsha bisaria

Excellence

Love it ♥️♥️♥️♥️

Bohemian Black Crochet Cardigan

02/02/2024

Stuti Gupta

Super cute and warm and good quality

Watermelon Crochet Sweaters

02/01/2024